Think about the very different messages given by a weak handshake, a warm bear hug, a patronizing pat on the head, or a controlling grip on the arm, for example. We communicate a great deal through touch. Eye contact is also important in maintaining the flow of conversation and for gauging the other person's interest and response. The way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Since the visual sense is dominant for most people, eye contact is an especially important type of nonverbal communication. So, it's important to be careful of how you use gestures to avoid misinterpretation.Įye contact. While the “OK” sign made with the hand, for example, usually conveys a positive message in English-speaking countries, it's considered offensive in countries such as Germany, Russia, and Brazil.
However, the meaning of some gestures can be very different across cultures. You may wave, point, beckon, or use your hands when arguing or speaking animatedly, often expressing yourself with gestures without thinking. Gestures are woven into the fabric of our daily lives.
This type of nonverbal communication includes your posture, bearing, stance, and the subtle movements you make. The way you move and carry yourself communicates a wealth of information to the world. Consider how your perceptions of people are affected by the way they sit, walk, stand, or hold their head. The facial expressions for happiness, sadness, anger, surprise, fear, and disgust are the same across cultures.īody movement and posture. And unlike some forms of nonverbal communication, facial expressions are universal. The human face is extremely expressive, able to convey countless emotions without saying a word. The many different types of nonverbal communication or body language include:įacial expressions. Source: The Importance of Effective Communication, Edward G. Pounding the table, for example, can underline the importance of your message. Accenting: It may accent or underline a verbal message.As a boss, if you pat an employee on the back in addition to giving praise, it can increase the impact of your message. Complementing: It may add to or complement your verbal message.For example, your facial expression often conveys a far more vivid message than words ever can. Substitution: It can substitute for a verbal message.Contradiction: It can contradict the message you're trying to convey, thus indicating to your listener that you may not be telling the truth.Repetition: It repeats and often strengthens the message you're making verbally.Nonverbal communication can play five roles: However, by improving how you understand and use nonverbal communication, you can express what you really mean, connect better with others, and build stronger, more rewarding relationships. Since body language is a natural, unconscious language that broadcasts your true feelings and intentions, they’ll likely choose the nonverbal message. When faced with such mixed signals, the listener has to choose whether to believe your verbal or nonverbal message. If you say “yes” while shaking your head no, for example. If you say one thing, but your body language says something else, your listener will likely feel that you’re being dishonest. In some instances, what comes out of your mouth and what you communicate through your body language may be two totally different things. Even when you’re silent, you’re still communicating nonverbally. These messages don’t stop when you stop speaking either. They can put people at ease, build trust, and draw others towards you, or they can offend, confuse, and undermine what you’re trying to convey.
All of your nonverbal behaviors-the gestures you make, your posture, your tone of voice, how much eye contact you make-send strong messages. Whether you’re aware of it or not, when you interact with others, you’re continuously giving and receiving wordless signals. Body language is the use of physical behavior, expressions, and mannerisms to communicate nonverbally, often done instinctively rather than consciously.
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While the key to success in both personal and professional relationships lies in your ability to communicate well, it’s not the words that you use but your nonverbal cues or “body language” that speak the loudest.
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Here’s how to read and use body language to build better relationships at home and work. Communication Nonverbal Communication and Body Language Your facial expressions, gestures, posture, and tone of voice are powerful communication tools.
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